Providing genuine service to others, refund made easier!

ABOUT US

As refund specialists, we manage and act on your behalf throughout the  processing claim, communicating and updating you regularly, complying with Australian and International Laws that protect your privacy.

We are certified, registered licensed with ASIC.

We hold a license operated by Refund Academy, an education/business operations.

If claim is unsuccessful, the client does not pay anything.
Refund Licensed Co-ordinator / Manager # Angela
ABN: 150 519 01468
📞
Phone
1300 749 711
✉️
📍
Postal Address
PO Box 7062, Cranbourne Vic 3977
🕒
Availability
Mon–Fri: 9:30 AM – 3:00 PM
You will receive updates by phone, email, or SMS.

What is lost or unclaimed money?

People and businesses can lose track of their money due to changes such as a new address, name, or relocation. When this happens, financial institutions may classify the funds as ‘lost’ and transfer them to a government trust account. If left unclaimed, the money eventually becomes government revenue.

Each state in New Zealand and Australia has its own laws and agencies for managing unclaimed funds, making the claiming process complex. To avoid delays, it’s crucial to ensure the claim is accurate from the beginning.

  • Moving address without updating details
  • Change superannuation funds or lost
  • Forgotten dormant bank accounts
  • Dividends
  • Salarys/wages/pensions
  • Unrefunded insurance
  • Medicare benefits
  • Estate payments and more.
  • Overlooking old investments, like shares purchased years ago.
  • Overseas moves forgetting deposits when moved abroad.
  • Changes in service providers
  • Failure to notify relevant providers of address changes, etc
Recover Lost Funds Service:  Offers a range of professional administration operations, to help you reclaim your lost funds promptly and confidently, in short timeframe.
  • All under Government Authority Law Enforcement Act.
  • 100% Risk-free
  • No fee or upfront costs or lodgement fees.
  • We correspond with you accordingly and safely, step by step we keep you informed with the process.
  • Once refund has been processed, we offer digital payment methods ie bank transfers & electronic payments (invoiced)
  • If it is not claimed, any assets/monies owing remains in consolidated Government Funds Revenue.

Why have I been contacted about lost finances?

As refund specialists, we proactively reach out to individuals to assist them in reclaiming lost funds.

We’ve contacted you because we believe you may have unclaimed money.

Many people are unaware of funds that are rightfully theirs, often making it a pleasant surprise to discover money they didn’t know they were owed.

Are we certified as consultants?

We are pleased to inform you that our team is highly skilled, extensively trained, and holds valid licenses from the leading authority in the Unclaimed Money Refund sector.

WHO WE HELP

CS-Refund-Solutions-individual

Individuals

CS-Refund-Solutions-Corporate

Corporate & Business

CS-Refund-Solutions-Charity

Government & Charities

What is the process for returning my money?

Our refund specialists focus on locating unclaimed funds for individuals and businesses in New Zealand and Australia who have lost track of their money. We begin by confirming the identity of the rightful owner(s) and then handle the complete claims process, including all documentation, preparation, and submission on their behalf.

What occurs if you don’t claim the funds?

In simple terms, unclaimed funds are often deposited into a government trust account and left unclaimed.

After a certain period, which varies by authority, the money is transferred to the government’s consolidated revenue fund.

Essentially, the government takes ownership of the funds, making them no longer accessible to the original owner.

Government Registered Protection
We are a gov-registered Australian Business, legally required to return funds exclusively to the verified rightful owner. The law that governs us is also your protection.
No Risk Guarantee
No hidden fees apply or charges. No upfront fees, No-Win-No Fee, No risk to you!
Our Commitment
We are deeply invested & dedicated to returning funds to our hardworking Aussies as best we can.
ARE YOU ONE OF THE BILLIONS WHO HAVE MISSING OR UNCLAIMED FUNDS OWED TO THEM?
Contact Us
The Approval Process
To ensure we have the correct organisation or individual, we ask that you sign—The ATRelease form, 100 points, Certified Identity will be required.

HOW IT IS DONE SECURELY & CORRECTLY WITH OUR TRUSTED, DEDICATED PROFESSIONAL TEAM:

WE trace your unclaimed cash from government financial platforms sites, contact you with the good news—-you sign an Authority for us to act on your behalf—we begin by verifying the identity of the rightful owner—-we then handle the complete claims process, all documents, preparation and submission of forms on your behalf.

 WHY HAVE WE FOUND YOU

As specialists in Money Recovery Agents across Australia, we use legitimate data sources to identify potential unclaimed funds.
If we contact you, it means our research indicates money may be held in your name, either as an individual or business name.
Millions of Aussies out there have unclaimed money they have no idea about, so this is where we research and try and reach out to you to proceed, if you wish too.

WHAT DOES IT COST?

At no stage during the claim process, do you send us any money.
We take our fees out of the funds, when the claim is approved by the government.
Our fees involve a sliding scale of 5% to 25% deducted from the money held from government revenue.

READ MORE ABOUT UNCLAIMED MONEY IN THE NEWS

While this particular article discusses bank accounts alone, you can see you’re not alone in having lost funds. A staggering $1.1 billion is currently sitting unclaimed in Australia, while $ 261 million in unclaimed money is sitting with Inland Revenue, New Zealand.

Read More

WHAT KEEPS US IN CHECK!

What laws do you have to abide by?

Consumer protection laws, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, mandate that we follow correct procedures and provide accurate information. We are legally required to promptly refund your funds to your preferred bank account or by cheque.

CA-Lisence

License:  322505

How do we stay up to date?

We are trained through Create, they serve as a third party validating our claim as refund professionals. We are frequently updated with industry information which keeps our knowledge and training relevant so you can be sure you are putting your trust in the hands of up-to-date industry experts. 

UMAA

The Unclaimed Money Association is the peak body for the Unclaimed Money Industry. The Unclaimed Money Association provides the industry, agents, government and the public with proper representation, information and education. The Unclaimed Money Association provides industry guidelines for service providers to best practice in the unclaimed money industry.

How do so many millions of dollars go missing each year?

Every day, individuals and businesses leave money with financial institutions, insurance companies, and government authorities. It’s human nature to forget, and even the best records can have gaps. As surprising as it may seem, this happens frequently. It’s estimated that 1 in 3 people may have unclaimed money without realizing it. Money is most commonly lost due to:

Overseas Move

You might have forgotten about a deposit—something that happens more often than you might think. Many people relocate overseas and forget to update their details with their service providers.

Oversight

People often forget about their investments. For instance, you might have purchased shares when you were younger and completely forgotten about them. This is quite common.

Moved House

You might have moved and forgotten to update your new contact details with relevant organizations, making it difficult for them to reach you. Alternatively, your new address might not have been updated correctly.

Types of money that is lost and waiting to be claimed:

Million Shares

Billion

Million Life Insurance

Have Questions ?

Check our FAQ section below to see if your question has already been answered by clients like you.
What is lost money?
Unclaimed Money or lost money is a term used to describe funds that have been unable to be returned to the entity they belong to. It’s easy to end up with lost funds, even the best kept records can sometimes miss something. Have you ever moved house or even opened up a new bank account? Chances are you could have money owing to you.
Where does the money go?
Once the firm you were dealing with has made a reasonable effort to reunite the entity with their lost funds they are then expected to transfer those funds to the Government where it waits until the entity steps forward to redeem it. The Australia & New Zealand Government is currently sitting on almost $10 BILLION worth of lost money!
How do we locate you?
It’s our job to track down people with money owing to them. We use a range of methods to get in contact with you; all of which are legal and ethical. We respect your privacy and only use the details given to us by Government entities in attempts to reunite you with your lost money. We believe people should be given the chance to claim it back.
How long will the process to claim my money actually take?
It is difficult to put an exact time frame on the claim process as we are dealing with busy Government departments, and as such, we often have to wait days for a reply. As soon as we hear back from them, we get in touch with you as soon as possible to let you know.
What if I don't want to claim it?
Not everyone wants to claim their lost funds for what ever reason. We offer a service which involves donating your funds to a charity of your choice. Not only is this a feel good exercise for us, but it is often quite satisfying for our clients, knowing that the funds they didn’t want went to a good cause.
How much is this going to cost me?
Our service does not involve any upfront fees or payments so you don’t have to worry about having to make payments you can’t afford. Our fee will vary depending on the amount that needs refunding. But please be aware that you will not have to pay a cent until your money is fully refunded. We don’t get paid unless you do, this minimises your risk and ensures you aren’t hit with fees that you can not afford.
Can I do it myself?
Can and should are two very different words. Just as you wouldn’t represent yourself in court, you shouldn’t try to claim lost money yourself, unless you have the knowledge to refund it the correct way. If handled incorrectly, your money can end up in all kinds of trouble. It is better to get it done right with the professional assistance of our experienced refund consultants.
Why am I being asked for more information?
Government departments often require more identification once the claim has been submitted. Please understand that this is normal and that we endeavour to ensure that your claim is processed as swiftly as possible while adhering to Government department specifications and requirements.

Contact Us

Refund Licensed Co-ordinator / Manager # Angela
ABN: 150 519 01468
📞
Phone
1300 749 711
✉️
📍
Postal Address
PO Box 7062, Cranbourne Vic 3977
🕒
Availability
Mon–Fri: 9:30 AM – 3:00 PM
You will receive updates by phone, email, or SMS.